Ultimate Guide to Shopify Ecommerce POS for Retail

Shopify ecommerce POS retail offers a wide range of features:

1. Omnichannel Selling

Increase your sales by providing your customers with a frictionless shopping experience using Shopify ecommerce development POS retail system and omnichannel targeting that allows them to shop at their convenience. Deliver your customers with a seamless shopping experience in-store, online, on active sales channels, and everywhere through omnichannel e-commerce.

• Directly from your Shopify POS, manage and fulfil local pickup and delivery orders
• Make sales in the store and ship directly to customers from the inventory available. Taxes and shipping costs are calculated automatically during the checkout process
• Accept exchanges and returns for purchases made online in-store or anywhere, and your inventory will be updated instantly
• Send an email to customers with items they were interested in but didn’t buy in the store.
• Customers can use their smartphones to learn more about products and purchase them online if QR codes are attached.

2. Smart Inventory Management

Using smart recommendations from the Stocky app by Shopify ecommerce POS retail system, you can reduce errors and increase profits of your ecommerce by Shopify:

• Using the stock performance grading system, decide which products are taking up valuable storage
• Use a barcode scanner to match your store inventory with online inventory and perform accurate inventory counts
• Track and maintain inventory and assign products to various sales channels and locations. Identify trends and plan for future inventory with detailed reports
• Receive low stock warning reports and track small changes made to your stock levels
• Create purchase orders for vendors and get the purchase order and sale item suggestions
• Request transfers from other locations and track arrival and departure of products.

3. Staff Management

Shopify ecommerce POS retail system assists your staff in building meaningful customer relationships, turning visitors into loyal customers.

From a single location, you can manage permissions and track employee performance. Indicate when your employees will need manager approval for tasks such as applying discounts or changing taxes. Staff with POS access but no admin access can be added and managed. You can assign custom roles to store employees to ensure they have the appropriate permissions. To log into the POS, you can assign each employee a unique pin.

4. Checkout

With Shopify ecommerce POS retail system, complete each sale by providing a seamless experience for both customers and employees:

• Manage, save and retrieve shopping carts easily for a faster checkout process
• Add your website URL, store hours, promotions, or policies to printed receipts
• Bring your smartphone or tablet to your customers and checkout quickly
• Streamline Shopify checkout page with the customizable smart grid
• Build your customer contact list for re-engagement by sending a custom email or SMS receipts
• Use the camera on your iOS and Android devices to scan product barcode labels

5. Products

Stay Organized and spend less time on administrative tasks. On Shopify ecommerce POS retail system, you can have an unlimited number of products and variants. Product collections organize products by type, season, special offers, and other factors. Smart collections automatically sort products based on vendor, price, and inventory level.

Using Shopify POS system, add multiple product variations, such as size, color, material, etc. Create and assign inventory to various online sales channels, warehouses, retail stores, and other locations. To keep track of inventory and speed up checkout, there is an option to assign existing barcodes to products or create new ones.

6. Customers

Convert visitors into loyal customers by offering personalized experiences using Shopify ecommerce POS retail system. During checkout, every in-store or online purchase creates a customer profile. Track these customer profiles based on contact information, purchase history, lifetime spend, shipping address, etc.

Customer order history and information are automatically synced whether they shop online or in-store. Customers can be contacted via Shopify email marketing, SMS, or phone from your Shopify POS. Build ecommerce websites for long-term relationships with your customers by offering discounts, events, etc. Collect emails and phone numbers from customers at checkout to keep them informed about upcoming sales or new products.

7. Reporting & Analytics

With detailed insights into sales, products, and staff performance generated from Shopify ecommerce POS retail system, businesses can make data-driven decisions. View, analyze, and export retail sales reports by location, time period, customers, etc. You can track the expected balance in your cash drawer for end-of-day deposits as well. Get access to insights into which products are selling and track the success of your promotions and discounts. In addition, review your finances by generating reports that include sales, returns, taxes, etc.

8. Payments

With Shopify ecommerce POS retail system, choose from Shopify payments plans and accept payment through popular payment methods that your customers use. Shopify POS allows the selling of physical and electronic gift cards that can be used in stores or online. You can also send digital gift cards to recipients via email, which they can use in-store or online. Customers are able to add digital gift cards to their iOS and Android devices, check balances and redeem from their digital wallets. In a single transaction, split and accept two or more payment types or accept partial payments through Shopify POS.

9. Marketing Ecommerce

With Shopify ecommerce POS retail marketing tools, you can bring customers online and to your retail stores, and stay ahead of the competition.

• Encourage customers to leave product reviews with Shopify product review apps that can be used to promote sales in your online store and in Google search results
• Send marketing emails and promotions to keep customers informed. Shopify allows the integration of marketing automation apps and tools. Use Shopify integration with Mailchimp, Sendlane, Klaviyo, Omnisend, Justuno, etc.
• Use Shopify Facebook stores, and integrate Instagram, Twitter, etc. Create social media campaigns to connect with your local customers and encourage them to visit your store and buy something
• Collect contact information and personalize marketing campaigns to send out exclusive offers and sneak peeks
• You can launch a Shopify POS loyalty program. Loyalty apps can be integrated with the Shopify POS system to reward customers for shopping in-store and online

10. 24/7 Support

With Shopify ecommerce POS retail system, you receive 24/7 support by email, live chat, and phone to help you answer any questions about the software or bugs and fixes. In addition, you get expert advice on how to grow your business on Shopify.