Top 12 Chatbot Trends and Statistics to Follow in 2024
Table of Contents Introduction Are you still in the dark about chatbot trends? Well, it’s time to come out of the cave! The world has changed, and so have the communication preferences of customers. The era of on-demand messaging has transformed customer engagement, and chatbots are at the forefront of this revolution. Businesses are smartly integrating chatbots into their operations to enhance customer experience and provide top-notch service. From answering simple user queries to engaging in real-time conversations based on predictive analytics, chatbots are becoming increasingly sophisticated. Gone are the days of only face-to-face meetings and phone calls. Today, online