Shopify Support & Maintenance
Are you in need of reliable support and maintenance for your Shopify store?
Look no further than our team at PROS, your trusted experts in Shopify maintenance services. With a team of top-rated Shopify developers, we specialize in keeping your Shopify site running smoothly.
We offer comprehensive packages for Shopify maintenance and technical support, with a focus on catering to Shopify Plus stores as a dedicated Shopify Plus development agency. Our round-the-clock Shopify support team is here to handle updates, security alerts, and bug fixes diligently.
Partner with us to benefit from our expertise and ensure the seamless operation of your Shopify store. Whether you need developer support, maintenance for Shopify Plus, or round-the-clock assistance, our dedicated Shopify support agency is committed to delivering exceptional service tailored to your requirements.
Our Shopify online support team is available 24/7 to resolve any issues. Please contact us for your Shopify Support & Maintenance projects. Click here or call (858) 775-3645
WHAT WE DO
- Shopify Integrations
- Shopify Support & Maintenance
- Shopify Migration
- Shopify Plus Development
- Shopify Store Setup
- Theme Customization
- Conversion Optimization
- Custom Feature Development
- Custom Extensions & Apps
- Dawn Theme Customization
- Shopify Consulting
- Shopify Design UI/UX
What Makes Us Different
- PROS has successfully delivered many web projects simple & complex for over 20 years
- A perfect mix of marketing & technology
- A highly experienced data-driven team that has worked with all types of companies big & small
- Experts in developing scalable, flexible & fully customizable technology solutions
- We have been providing Integrated Web-based Technology & Marketing Solutions based on our Marketing platform since 1996.
Our Shopify Support & Maintenance Services
You want your Shopify web store to be working at optimum effectiveness. PROS Shopify development company will make that happen, allowing you to relax.
At PROS we don’t think our job is done once your site had been launched. As well as developing and hosting we offer full Shopify maintenance services. Our team of experts are ready and waiting to deal with any glitches or bugs at top speed. It doesn’t matter if you’ve had a Shopify store built from scratch or migrated from an older site to a hosting package, we deliver the same excellent maintenance.
Shopify Support & Maintenance
Ensuring the seamless operation of your Shopify store is crucial to sustain its growth, minimize downtime caused by avoidable errors, and safeguard against potential revenue loss. At PROS, we specialize in Shopify maintenance services designed to uphold the performance and functionality of your e-commerce website. Entrust us with the responsibility of managing your Shopify support and maintenance needs, allowing you to focus on steering your business towards success.
Our expertise spans across diverse areas including Shopify website maintenance, expert Shopify support, and comprehensive Shopify maintenance packages tailored to suit your specific requirements. With a dedicated team of Shopify maintenance experts, we offer reliable technical support, ensuring your Shopify Plus store receives the necessary attention and assistance it deserves.
Partner with us to benefit from our extensive experience in Shopify development, proficient handling of Shopify Plus development, and seamless customer service support. Experience worry-free Shopify maintenance with PROS, empowering you to concentrate on your business while we handle the technical intricacies.
These are just a few reasons why we’re the best at what we do:
- Quick response
- A dedicated team
- Best practiced maintained
- We turn projects around quickly
- We’re experts in Shopify
- We offer Shopify training
- We don’t hold you to long term contracts
- We offer Shopify hosting
- We update graphics and content
- We consult on Shopify
- Management of product and store configuration
- Back up when needed
Shopify Support & Maintenance Services
Shopify Partners
We are Shopify Partners. This means we have extensive experience providing ecommerce solutions to a range of businesses on the world’s leading ecommerce platform.
Shopify Migration
Migrate to Shopify or Shopify plus from various ecommerce platforms including Magento, WooCommerce, and others. Migrate product variants, attributes, custom UI/UX, custom features and functionality, order data, customer data, etc. seamlessly.
Ongoing Site Development
We create a development plan alongside your internal team. We will then continually work on developing and improving your site.
Site Maintenance & Audits
We conduct regular and strict site audits. These enable us to identify small issues and take care of them before they escalate into full-blown reverses.
Site Monitoring
We offer a comprehensive Shopify support package that includes the uninterrupted monitoring of your site all year long.
Immediate Response
The PROS team is always on hand to help. As such, any difficulties you experience will be fixed as quickly as possible.
Shopify Store Upgrades
Upgrading to the latest version of Shopify ensures the implementation of advanced features and functionality. We deliver seamless Shopify upgrades without disruptions in business operations.
Emergency Support
Contingent bugs and challenges are a major part of running an e-commerce platform. We offer 24/7 customer support for unforeseen and fast bug fixes to ensure 99.99% uptime and optimum performance.
Site Backup & Reports
Our experts create monthly backups of your online store that includes design files, customer data, product data and order data, etc. Additionally, we provide analytics and reports to enhance user experience.
Why Choose Shopify Support & Maintenance Service By PROS?
We deliver fully integrated & comprehensive Shopify support & maintenance services to build an e-commerce site that is reliable, fast, and scalable:
- Reliability: As a reliable Shopify partner, our dedicated team of professionals follows best practices to keep your store functional during the entire process.
- Technical Expertise: Get professional help and guidance from certified Shopify experts. We follow strict adherence to the quality and schedule to ensure that you get the performance you need at the right time.
- Analytics & Reporting: We monitor your store and provide analytics and reports including key metrics of your store’s performance. These reports will help your business identify the scope of improvement.
- Affordability: We offer Shopify support & maintenance services at affordable prices with different packages that can be tailored to your timeline and budget.
- 24/7 Support: We deliver 24/7 assistance via email.
Support Services For Shopify
We offer a package model for our Store Support service, providing ongoing support at the very best rates. Support services include:
Initial analysis of traffic analytics, website design and marketing strategy
Work on web design app installations SEO tweaks banner design custom coded features and development updates
Specialist Shopify SEO and Shopify PPC services are provided through a combination of our Shopify expertise with our business and marketing know-how
Benefit Shopify Support & Maintenance
Ensure your Shopify store stays at its peak performance with our comprehensive Shopify Support and maintenance services. We understand the critical role that ongoing maintenance plays in keeping your online business running smoothly. With our Shopify Maintenance Services, you’ll have peace of mind knowing that your online store is in capable hands.
From technical support to regular updates and troubleshooting, our team is committed to ensuring your Shopify website runs seamlessly, allowing you to focus on growing your business. Reach out to us today and experience hassle-free Shopify support and maintenance. Here’s why partnering with us for Shopify Support & Maintenance offers unmatched advantages:
- Proactive Maintenance: Regular check-ups and updates to ensure your Shopify website operates seamlessly.
- Dedicated Support Team: Access to a dedicated team of experts providing timely assistance and resolving issues promptly.
- Tailored Maintenance Packages: Customized support packages designed to fit your specific needs and budget.
- 24/7 Technical Assistance: Round-the-clock support to address any unexpected issues and provide quick resolutions.
- Shopify Plus Expertise: Specialized support for Shopify Plus users, offering tailored solutions for enterprise-level stores.
Shopify Support & Maintenance FAQs
Shopify is a popular e-commerce platform that allows businesses to create an online store to sell their products or services. It provides various tools and features for managing inventory, processing payments, and fulfilling orders.
Shopify support & maintenance is the process of continuously checking and maintaining a Shopify store to ensure that no bugs or mistakes interfere with its performance or user experience. It entails a complete backup of the store, including all store data and design files, as well as a thorough evaluation of Shopify store issues.
Your Shopify store requires ongoing maintenance to guarantee that it constantly provides a smooth and delightful user experience for your consumers. Our continuing maintenance services provide you with the assurance that everything is functioning properly and that any problems are successfully addressed as soon as they arise.
Email: For email-based support, visit Shopify’s Help Center or send an email to [email protected]. Phone: Shopify provides phone assistance 24 hours a day, seven days a week in the United States and around the world.
If you owe any money to Shopify, you must pay it before you can deactivate your account. You will not be charged for canceling, but you will not be refunded for subscriptions bought in advance.
Log in to a store in your organization to access the Shopify organization admin, and then use the global navigation menu to access and control components of your organization, such as users and stores.
We provide a range of support and maintenance services for Shopify, including website updates, search engine optimization, troubleshooting, regular upkeep, and more.
Regular maintenance should be performed on a quarterly or bi-annual basis, depending on the size and complexity of the store. This includes updating the platform and apps, optimizing images, checking for broken links, and more.
Yes, we can help you optimize your Shopify store for search engines, including optimizing product descriptions and titles, adding relevant keywords, optimizing images, and more.
Yes, Shopify does allow you to restrict access to your store temporarily, even though it doesn’t specifically label this feature as “maintenance mode.” You can achieve this by either pausing your store or using password protection to prevent users from accessing the site while it’s under construction.
Shopify is an all-in-one commerce platform that enables anyone to launch, manage, and expand a business. With Shopify, you can create an online store, handle sales, market to customers, and process payments both online and at physical locations.
You can manage your Shopify admin and make edits to your products or online store; however, customers will not be able to complete purchases. To pause your store, simply go to the Plan page under the Settings section in your Shopify admin. By pausing your store, you can reduce your subscription fee to just $9 USD per month.
Shopify subscription plan charges are non-refundable, meaning no refunds can be issued once payment has been made.
Client Testimonials
Trusted By Hundreds Of Clients & Millions Of Users Worldwide
"I highly recommend them."
Thanks to PROS, the client experienced an instant boost in transactions, conversions, revenue, and average session duration. They also witnessed a significant decrease in bounce rate. The service provider's timeliness, excellent communication, support, and fair pricing were commendable.
We're also impressed with their work on marketing and design work for ads and landing pages.
PROS has built many custom features on their platform that led to over 6,000 users in one month since its launch. They have an impressive marketing and design skills that was associated well with the client's products. Furthermore, they've had over 120,000 impressions and thousands of page views.
Their organic ability to be flexible with laid plans was impressive...
The campaigns have resulted in enhanced lead generation within an efficient period of time. All team members are highly accessible and responsive. They are easy to work with.
Trusted By Hundreds Of Clients & Millions Of Users Worldwide
"I highly recommend them."
Thanks to PROS, the client experienced an instant boost in transactions, conversions, revenue, and average session duration. They also witnessed a significant decrease in bounce rate. The service provider's timeliness, excellent communication, support, and fair pricing were commendable.
We're also impressed with their work on marketing and design work for ads and landing pages.
PROS has built many custom features on their platform that led to over 6,000 users in one month since its launch. They have an impressive marketing and design skills that was associated well with the client's products. Furthermore, they've had over 120,000 impressions and thousands of page views.
Their organic ability to be flexible with laid plans was impressive...
The campaigns have resulted in enhanced lead generation within an efficient period of time. All team members are highly accessible and responsive. They are easy to work with.
Frequently Asked Questions (FAQs)
Yes, our dedicated team of Shopify web designers is highly experienced in redesigning your store if there is a need. Additionally, hire Shopify web designers for customizing, upgrading, and migrating of the store depending on your needs.
PROS is a Shopify app development company with experienced Shopify web developers that provide required updates for all your Shopify apps and features. We also write custom code to ensure seamless Shopify integration services between plug-ins.
Updating your website and apps helps to protect your website from security threats, breaches and increases performance.
In the beginning, we conduct an audit of your store then give you a report and an action plan detailing the aspects that need to prioritize.
We offer a wide range of Shopify maintenance and support packages and Shopify web examples to choose from according to your business requirements and goals. Please contact us for a complimentary analysis of your website for more information.
Yes, we can provide you with customized theme solutions to personalize your website.
Yes, our team of shopify support and maintenance experts can evaluate your store for safety risks and take steps to prevent any violations.
PROS is a Shopify development company that offers 24/7 performance monitoring of your Shopify store to check for performance issues, resolve issues faster and update you with all necessary information.
